Frequently Asked Questions
Have Any Questions?
we’re here to assist you with any inquiries you may have about our exquisite collection of gold and diamond jewelry. Whether you need help with selecting the perfect piece, understanding our making charges, or have any other questions, our dedicated customer care team is ready to provide you with the support you need.
We offer a wide range of gold jewelry including necklaces, bracelets, earrings, rings, and anklets. Our collection features both traditional and contemporary designs to suit various preferences
We use 22K and 24K gold for our jewelry. The purity of the gold is carefully maintained to ensure high quality and durability.
Consider your personal style, the occasion, and your budget when selecting gold jewelry. If you need assistance, our team is here to help you choose the perfect piece based on your preferences.
Yes, we offer customization services for gold jewelry. You can select the design, metal purity, and any additional features you desire. Contact us to discuss your customization needs.
To maintain the shine and luster of your gold jewelry, clean it regularly with a mild soap solution and a soft cloth. Store it in a jewelry box to prevent scratches and avoid exposure to harsh chemicals.
Yes, we offer customization services to create unique designs tailored to your preferences.
We have a return policy within 15 days of purchase, provided the jewelry is in its original condition and packaging.
Yes, we ensure that all our diamonds are ethically sourced and conflict-free, adhering to international standards.
Bring your damaged jewelry to our store, and we will assess the damage and offer repair services.
You can visit our store for a professional measurement or use an online ring size guide to determine your size.
Avoid exposing diamond jewelry to harsh chemicals and store it separately from other jewelry to prevent scratching.
While we don’t offer insurance directly, we recommend insuring your valuable jewelry through your home insurance provider or a specialized jewelry insurance company.
Our prices are set based on market rates and quality, but we occasionally offer promotions and discounts. Check our website or visit our store for current offers.
We provide detailed information about the diamond’s cut, including its proportions and symmetry, which affect its brilliance. Our experts can assist you in understanding the cut quality
Yes, we offer loyalty programs and special discounts to our regular customers. Inquire at our store or subscribe to our newsletter for updates on offers
Our diamond jewelry collection includes engagement rings, wedding bands, earrings, necklaces, and bracelets. We offer a variety of designs from classic to modern.
Diamonds are evaluated based on the 4 Cs: Cut, Color, Clarity, and Carat weight. We provide detailed information about these aspects for each diamond to help you make an informed decision.
Yes, we offer diamonds that come with certification from reputable gemological laboratories. These certifications provide detailed information about the diamond’s quality and authenticity.
Absolutely! We offer customization options for diamond jewelry. You can choose the diamond, setting, and design to create a piece that perfectly matches your style.
To keep your diamond jewelry sparkling, clean it regularly with a mild detergent and a soft brush. Avoid exposing it to harsh chemicals and store it separately to prevent scratches.
Yes, we provide professional appraisal services for both gold and diamond jewelry.
Gold jewelry is a valuable asset that can appreciate over time and serves as a timeless investment.
Yes, we offer exchange services where you can trade in your old gold jewelry for credit towards new purchases
We provide certificates with each diamond purchase, verifying its authenticity. Additionally, you can have your diamond tested by a gemologist
Yes, we offer a warranty for manufacturing defects. Please refer to our warranty policy for more details.
Store your jewelry in a clean, dry place, preferably in a soft pouch or jewelry box to avoid scratches and tarnishing.
Yes, most gold and diamond rings can be resized. Visit our store for professional resizing services.
Our collection features the latest trends, including minimalist designs, vintage styles, and unique gemstone combinations.